At GotGuts.in, we aim to deliver your orders quickly, safely, and hassle-free. Here’s everything you need to know about our shipping process.
1. Shipping Coverage
- We currently ship across India.
- International shipping is not available at the moment.
2. Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Standard Delivery: 3–7 business days (depending on your location).
- Remote Areas: Delivery may take longer based on courier service availability.
- You will receive a tracking link via email/SMS once your order is shipped.
4. Shipping Charges
- Free shipping on orders above ₹999
- A flat shipping fee of ₹100 applies to orders below the free shipping threshold.
5. Order Tracking
- Once shipped, you can track your order through the tracking link sent to your email or phone.
- If tracking details are unavailable after 48 hours, please contact us at info.barqat@gmail.com.
6. Delays & Exceptions
- Delivery timelines are estimates and may be affected by factors beyond our control (e.g., courier delays, weather, festivals).
- In case of a failed delivery due to incorrect address or multiple failed attempts, re-shipping charges may apply.
7. Damaged Packages
- If you receive a package that is tampered with or damaged, please refuse to accept it and notify us immediately.
- If damage is noticed after delivery, contact us within 48 hours with photos for resolution.